TAV MACEDONIA WELCOMES ONE MILLIONTH PASSENGER AT SKOPJE AIRPORT

TAV MACEDONIA WELCOMES ONE MILLIONTH PASSENGER AT SKOPJE AIRPORT

TAV Macedonia welcomes one millionth passenger at Skopje Airport

 Skopje International Airport, operated by TAV Macedonia, has celebrated its success of reaching to the “one million passengers” this year.

 TAV Macedonia, a company of one of the world’s leading airport operators TAV Airports Holding, welcomed its one millionth passenger at Skopje International Airport on October 28, with a prize-giving ceremony. The one millionth passenger met with TAV Macedonia executives and was granted a fully covered weekend trip for two people to Istanbul.

 TAV Macedonia General Manager Zoran Krstevski said at the ceremony that “TAV Macedonia showed a great success at Skopje Airport with 1 million passengers hosted in the first ten months of this year. We are glad to reach this important milestone at Skopje International Airport, as a result of our customer-oriented approach. For this reason, we have won the Airport Service Quality award of Airport Council International for two years in a row. Our business concept has proven that we give importance to the passengers and the airline companies with the highest quality of services.”

Krstevski noted that their target is to increase the number of new destinations and flights, as well as more and better offer of the commercial services, such as food and beverage services operator BTA’s brand Cakes& Bakes, duty-free shops operator ATU, regular bus to Skopje, taxis, car rental and internet services.

TAV Macedonia Deputy General Manager for Operations Alper Ersoy stated that since the company has taken over the airport operations, the number of passengers, new routes and destinations have been growing continuously. “The passenger number growth at an annual level particularly intensified after 2010. While only 559.519 passengers traveled via Skopje Airport in 2009, we have hosted 1 million passengers between January and October. The passenger number increased by 66 percent in the last five years” Ersoy stressed that the company has increased its flight network with new airline companies and new destinations since the beginning of its operations at Skopje Airport, which has currently direct links to 26 cities in Europe and also Dubai. TAV Macedonia’s sucess is based on particularly its know-how, network and marketing strategy, said Ersoy, adding that the company will continue to cooperate with the government, the governmental institutions and also the airlines to develop more its Skopje and Ohrid Airports.

 In addition to the hotel accommodation and a dinner at an exclusive restaurant, the lucky passenger received a 200 EUR gift voucher to shop at the airport duty free shop, as well as free access to the airport business lounges.

 TAV Macedonia hosted 680.080 passengers in 2010, 759.928 in 2011, 828.831 in 2012 and 980.729 last year.

 About TAV Airports

TAV Airports is one of the leading airport operators in the world. In addition to the airports in Skopje and Ohrid, the company operates Ataturk Airport in Istanbul, Esenboga in Ankara, Adnan Menderes in Izmir, Gazipasa in Antalya and Milas-Bodrum. The airports in Tbilisi and Batumi in Georgia, Monastir and Enfidha-Hammamet in Tunisia, Medina in Saudi Arabia and Zagreb Airport in Croatia are also under its management.  TAV is also working in other areas of airport services including the duty free shops, food and beverages, security, IT and so forth.  In this context, TAV operates the commercial segments at Riga airport in Latvia. Together with its subsidiaries, the company provided services to around 652.000 flights and 84 million passengers in 2013.

Covid19: Travel Safe

-    TAV Macedonia, as an airport operator, acts in accordance with the state institutions in the countries where passengers travel, the airports border authorities and the rules and regulations of the airlines. For information on current air travel restrictions and the required documents for entrance in the intended country, please contact the related embassy and the airline that you will be travelling with.


Additionally, from September 1, 2021, domestic and foreign citizens will be able to exit the territory of the Republic of North Macedonia if at the border crossing, they enclose/present the following:
•    certificate / confirmation for immunization (vaccination) of the SARS-CoV-2 virus, i.e., received at least two doses of vaccine against the infectious disease COVID-19 (all vaccines are accepted at least 14 days after the application of the second dose); or
•    certificate / confirmation for having recovered from COVID-19 in the last 45 days, counting from the day of recovery: or
•    medical certificate with negative result from RT PCR SARS-CoV-2 test, made 72 hours before entering the territory of the Republic of North Macedonia or
•    negative result of a rapid antigen test made 48 hours before entering the territory of the Republic of North Macedonia.
This decision is not applicable for passengers younger than 18. 

 - It is mandatory for passengers to put on a face mask before entering the airport terminal building and to wear it constantly as they move through the airport, until they leave the terminal building and board a plane. Regarding the flight rules, passengers should follow the requirements of the airline with which they travel.
Passengers who do not wear a protective mask will not be allowed to enter the airport building.
 


- Despite the existence of the online registration option, due to the new Covid-19 restrictions, passengers are obliged, upon their arrival at the airport, to register at the check-in counters, to check and verify the documents required to enter the country in which they travel, as well as to check-in their luggage.
 

-    Passengers will need to follow the instructions of security agents in a disciplined manner, and there, as in all procedures where queues are expected, it will be necessary to keep a physical distance of at least 1.5 meter.

As of 19.8.2021, 21:00h entrance into the airport terminal building will be allowed only by presenting one of the following:


-    Certificate / confirmation for immunization (vaccination) of the SARSCoV-2 virus, i.e., application of at least the first dose of vaccine against the infectious disease COVID-19; or
-    Certificate / confirmation for having recovered from COVID19 in the last 45 days, counting from the day of recovery; or
-    Medical certificate with negative result from RT PCR SARSCoV-2 test, 72 hours, or rapid antigen test, 48 hours.

*This does not apply to persons under the age of 18.

Please use Departures C door to enter, and Arrivals B door to exit the airport terminal building.

-    We highly recommend to our passengers to arrive at the airport at least 3 to 4 hours before their flight. Due to new measures for protection from COVID-19, some of the airport procedures may take longer time.

    Business and VIP lounge areas are cleaned and disinfected as prescribed by public health authorities with increased frequency based on the air traffic.

    Adequate protection for staff members which includes personal protective equipment, such as gloves, medical masks, goggles or face shields.

    Information signage and floor markings to encourage physical distancing as well as multiple self-hand sanitizers, alcohol-based with adequate signage for passengers.

    All served products in the lounges will be displayed prepacked in foil therefore all guests will be able to get products as individual packs.

    Self-service options where passengers have limited contact with staff.

-  Frequent disinfection of frequently contacted surfaces.

- Separate waste bins are placed for disposal of mask and gloves.

- Tables and chairs are disinfected after being used by our guests.

- All the employees in the outlets shall wear protective equipment. Plexiglas separator has been fixed in order to avoid the contact between cashier and guests.

- At the entrance of the outlets and in the common areas, hand sanitizer units are placed.

- Through guiding signs, guests will be reminded of the physical distancing rules and rules to follow, especially for the lines at order and payment points.

- In all restaurants, the capacity has been reduced and the distance between tables has been increased. Four chairs will be put across to all tables.

- Тrays and plates will be removed from common areas, they’ll be given to guests by the service staff.

- Disposable packed products (salt, sugar, napkins, straws, stirrers) will be handed to our guests by the service staff, while the same products in disposable packages are removed from the common areas.

- For the lines at order and payment points, stickers have been posted on the floor at a distance (1.5m) suitable for social distance.

- Employees shall work using protective equipment.

- All the used equipment in the duty free that comes in contact with the customers, shall be disinfected frequently.

- Guiding signs for the prescribed physical distancing (1.5m) in the shop area for all present persons are placed.

- We encourage customers to use only contactless credit or debit card.

- Strict entrance points in shops will be placed, with an alcohol-based disinfectant liquid machine to be used prior entering the shop.

- Passengers who are not wearing a mask will not be admitted into the store.

- Not more than 10 customers will be allowed at the same time in the shops.

-    Passengers should arrive at the airport at least 3 to 4 hours before their flight, as check-in counters close at least 1 hour before departure time. This means that passengers must have completed the check-in procedures at least 1 hour before take-off, and then the Passport Control and Security Checking procedures, in order to arrive on time in the boarding area, i.e., at the Gates. It is mandatory for passengers to wear a protective mask, maintain the prescribed physical distance indoors and maintain a high level of personal hygiene.

From September 1, 2021, domestic and foreign citizens will be able to enter the territory of the Republic of North Macedonia if at the border crossing, they enclose/present the following:
•    certificate / confirmation for immunization (vaccination) of the SARS-CoV-2 virus, i.e., received at least two doses of vaccine against the infectious disease COVID-19 (all vaccines are accepted and at least 14 days after the application of the second dose); or
•    certificate / confirmation for having recovered from COVID-19 in the last 45 days, counting from the day of recovery: or
•    medical certificate with negative result from RT PCR SARS-CoV-2 test, made 72 hours before entering the territory of the Republic of North Macedonia or
•    negative result of a rapid antigen test made 48 hours before entering the territory of the Republic of North Macedonia.
For both domestic and foreign citizens who will return to the country after September 1, and do not have a negative PCR test, a negative antigen test or certificates for vaccination or certificate for being recovered from COVID-19, a quarantine measure of 7 (seven) days of home isolation will be determined with a decision of the State Sanitary and Health inspectorate. The cost of isolating for foreign nationals is at their expense.
Foreign nationals transiting through the country will be able to do so within 5 hours with a previously signed statement of entry into the country which they will have to submit before the border control at the exit from the country.
Exceptions to this measure are the aircraft crews and professional drivers of freight motor vehicles entering the border crossings on the territory of the Republic of North Macedonia, as well as all types of groups or individual trips or passengers and professional drivers of freight motor vehicles transiting through the territory of the Republic of North Macedonia, for which they must sign a Transit Declaration.

This decision is not applicable for passengers younger than 18. 

-    You can make COVID-19 tests prior your departure at both airports through laboratories Zan Mitrev and Nikob Lab. More information available on the links below:


Skopje International Airport:
https://zmc.mk/en/covid19/skopje-ohrid-airport-covid-19-testing-point/  

https://nikoblab.mk/ 



 
Ohrid St. Paul the Apostle Airport:
https://zmc.mk/en/covid19/skopje-ohrid-airport-covid-19-testing-point/   

http://ohd.airports.com.mk/mk-MK/media-centre-mk/announcements-mk/page/announcement-covid-testing-airport-ohrid-mk  

 

-    We regularly and timely apply all measures of the Government and the Ministry of Health, as competent state institutions. Of course, we also follow the experiences of other airports around the world and the recommendations of the World Health Organization (WHO), the European Union Aviation Safety Agency (EASA), the International Civil Aviation Organization (ICAO), the International Airports Council (ACI) and the International the Air Transport Association (IATA), all in order to take appropriate action in a timely manner as conditions change in this global pandemic.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Skopje International Airport

Flight Information
Flight Information

Real-time information of arrival and departure flights at Skopje International Airport

Frequently Asked Questions

 

There is regular shuttle bus transportation at Skopje International Airport for passengers that passes and stops at key bus stops in the City of Skopje, and arrives to the Airport, handled by the company ‘Manora’. The shuttle bus timetable is prepared according to the arrivals/departures of flights. The bus is stopping on these bus stops: Hotel “Holiday Inn”, Transportation Center, TC Biser, and Skopje International Airport. One way ticket for the shuttle bus costs MKD 180. You can find more information in the Passenger guide section of the web-page.

Skopje International Airport operates 24/7. You can arrive at the Airport at any time and wait for your flight. Restaurants and cafes such as Cakes & Bakes, Burger King and NeedStop are available for the passengers at any time, business lounge (PrimeClass CIP Service) offers you comfort 24/7, while the ATU Duty Free, opened during flights operations, offers a wide range of products.  

Check-in, registration of passengers at the check-in counters for passengers and baggage starts at least 180 minutes (3 hours) prior to the scheduled time of departure, and for intercontinental flight, at least 180 minutes (3 hours) prior to the departure time indicated on your flight ticket. Closing time of the airport check-in counter is no later than 40 minutes prior to the scheduled departure time indicated on your flight ticket, and for intercontinental flight no later than 60 minutes prior to the departure time indicated on your flight ticket.

For information about your flight, please follow the airport web-site, in the Arrivals and Departures section, where all changes to the flights schedule are updated in real time, i.e. as we receive information by airlines.

If you need urgent additional information about your flight, you can call the Information Desk on the phone number: +389 2 3148 333. The Information Desk is open 24/7.

Passengers are allowed to carry on board free of charge items such as coat, 1 umbrella or walking stick, 1 ladies handbag, 1 camera or binoculars, 1 baby transporter, 1 pair of crutches or similar prosthetic aids, medical equipment on which the passenger is fully dependent, a reasonable quantity of baby food.

Regarding the baggage fees amount, please contact your airline, because each airline has its own baggage policy and applicable rules.

If you have any specific question about what you can or cannot carry, i.e. allowed/prohibited items, in your baggage, please send your question to our Customer Relations Department at customer.mk@tav.aero.

If you lose your personal belonging at the airport or onboard the aircraft, please report it to the Lost & Found Unit while you are still at the airport. If you have already left the airport, please send an e-mail to lost.property@tav.aero

If you find lost item/s, please immediately report it to the officers of Lost & Found Unit, Security, or Check-in Counter, and send an e-mail to lost.property@tav.aero

TAV Macedonia in 2015 introduced free Wi-Fi internet at Skopje International Airport, and in 2019 it has been upgraded. Passengers can access free internet through their mobile devices by simply connecting to a wireless network called "City of Skopje", password is not required. This network is not time-limited and log-in or sign-in is not required for future connections.

You do not need to reserve a parking lot in advance.

Car Park Pricelist:

1h – MKD 80

2h – MKD 100

2–4h – MKD 150

4–8h – MKD 200

8–24h – MKD 600

You can find more information in the Parking section of the web-page.

Yes. At Skopje International Airport there are specially designated, marked parking lots for persons with disabilities and the car park services are free of charge. By enclosing the traffic license and the disability identification card at the Car Park Counter, located inside the terminal building, our employees will cancel the car park ticket and the disabled person will be automatically exempt from paying for the car park service. If all designated parking lots for disabled persons are occupied, park your car on a regular parking lot, and following the above stated procedure you will be exempted from paying for the car park services.

Yes. At Skopje International Airport there is a Special Assistance Service for passengers with reduced mobility (PRMs). The counter where you can ask for this free of charge service is located inside the Terminal building next to the Information Desk. Passenger with reduced mobility (PRM) means any person whose mobility is reduced due to physical incapacity (sensor or locomotor), intellectual deficiency, age, illness or other cause of disability.

Currently – no, but we are working on it. At Skopje International Airport smoking is allowed only within the open terraces of the cafeterias located in the landside of the Terminal building. Smoking is not allowed within the Terminal Building. 
 

For any other question that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to: customer.mk@tav.aero. This is our Customer Relations Department, and our staff will respond to you accordingly as soon as possible.