TAV MACEDONIA WELCOMES ONE MILLIONTH PASSENGER AT SKOPJE AIRPORT

TAV MACEDONIA WELCOMES ONE MILLIONTH PASSENGER AT SKOPJE AIRPORT

TAV Macedonia welcomes one millionth passenger at Skopje Airport

 Skopje International Airport, operated by TAV Macedonia, has celebrated its success of reaching to the “one million passengers” this year.

 TAV Macedonia, a company of one of the world’s leading airport operators TAV Airports Holding, welcomed its one millionth passenger at Skopje International Airport on October 28, with a prize-giving ceremony. The one millionth passenger met with TAV Macedonia executives and was granted a fully covered weekend trip for two people to Istanbul.

 TAV Macedonia General Manager Zoran Krstevski said at the ceremony that “TAV Macedonia showed a great success at Skopje Airport with 1 million passengers hosted in the first ten months of this year. We are glad to reach this important milestone at Skopje International Airport, as a result of our customer-oriented approach. For this reason, we have won the Airport Service Quality award of Airport Council International for two years in a row. Our business concept has proven that we give importance to the passengers and the airline companies with the highest quality of services.”

Krstevski noted that their target is to increase the number of new destinations and flights, as well as more and better offer of the commercial services, such as food and beverage services operator BTA’s brand Cakes& Bakes, duty-free shops operator ATU, regular bus to Skopje, taxis, car rental and internet services.

TAV Macedonia Deputy General Manager for Operations Alper Ersoy stated that since the company has taken over the airport operations, the number of passengers, new routes and destinations have been growing continuously. “The passenger number growth at an annual level particularly intensified after 2010. While only 559.519 passengers traveled via Skopje Airport in 2009, we have hosted 1 million passengers between January and October. The passenger number increased by 66 percent in the last five years” Ersoy stressed that the company has increased its flight network with new airline companies and new destinations since the beginning of its operations at Skopje Airport, which has currently direct links to 26 cities in Europe and also Dubai. TAV Macedonia’s sucess is based on particularly its know-how, network and marketing strategy, said Ersoy, adding that the company will continue to cooperate with the government, the governmental institutions and also the airlines to develop more its Skopje and Ohrid Airports.

 In addition to the hotel accommodation and a dinner at an exclusive restaurant, the lucky passenger received a 200 EUR gift voucher to shop at the airport duty free shop, as well as free access to the airport business lounges.

 TAV Macedonia hosted 680.080 passengers in 2010, 759.928 in 2011, 828.831 in 2012 and 980.729 last year.

 About TAV Airports

TAV Airports is one of the leading airport operators in the world. In addition to the airports in Skopje and Ohrid, the company operates Ataturk Airport in Istanbul, Esenboga in Ankara, Adnan Menderes in Izmir, Gazipasa in Antalya and Milas-Bodrum. The airports in Tbilisi and Batumi in Georgia, Monastir and Enfidha-Hammamet in Tunisia, Medina in Saudi Arabia and Zagreb Airport in Croatia are also under its management.  TAV is also working in other areas of airport services including the duty free shops, food and beverages, security, IT and so forth.  In this context, TAV operates the commercial segments at Riga airport in Latvia. Together with its subsidiaries, the company provided services to around 652.000 flights and 84 million passengers in 2013.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Skopje International Airport

Flight Information
Flight Information

Real-time information of arrival and departure flights at Skopje International Airport

Frequently Asked Questions

There is regular shuttle bus to/from Skopje International Airport for passengers that drives and stops at key bus stops throughout the City of Skopje and arrives at the airport. V2V Transporter manages and operates the shuttle buses for passengers. The shuttle bus timetable is prepared according to the arrivals/departures of flights at Skopje International Airport. One way ticket for the shuttle bus costs MKD 180. You can find more information in Passenger guide section on our the webpage, or click Bus.

Skopje International Airport operates 24/7. Restaurants and cafes such as Cakes & Bakes, Café In, Burger King and NeedStop are available for the passengers at any time; business lounge (PrimeClass CIP Service) offers you comfort 24/7, while ATU Duty Free is opened as per the flights timetable and offers wide range of products.  

Check-in at the passenger and baggage check-in counters starts 180 minutes (3 hours) before the scheduled time of departure (STD) specified on your flight ticket. The closing time of the airport check-in counter is no later than 60 minutes before STD stated on your flight ticket.
Since the beginning of COVID–19 pandemic, due to the requirements for different travel documents imposed by different countries, TAV Macedonia appeals to passengers to arrive at the airport 3 hours before take-off.

For information about your flight, please follow Skopje International Airport website, in the Arrivals and Departures section, where all changes to the flights schedule are updated in real time, i.e., as we receive information by airlines.

If you need urgent additional information about your flight, you can call Skopje International Airport Information Desk on the phone number: +38923148333, it is open 24/7.

Passengers are allowed to carry on board free of charge items such as coat, 1 umbrella or walking stick, 1 ladies handbag, 1 camera or binoculars, 1 baby transporter, 1 pair of crutches or similar prosthetic aids, medical equipment on which the passenger is fully dependent, a reasonable quantity of baby food.

Regarding the baggage fees amount, please contact your airline, because each airline has its own baggage policy and applicable rules.

If you have any specific question about what you can or cannot carry, i.e. allowed/prohibited items, in your baggage, please send your question to our Customer Relations Department at customer.mk@tav.aero.

In case of lost or damaged baggage, please immediately go to the Lost & Found Department, which is located near the baggage claim area, i.e. in the Arrivals Area after Passport Control and before Customs Control.
Our employees from L&F will prepare a lost/damaged baggage report for you, that you’ll later on send it to your airline. If you need to contact the Lost&Found department, please write us on: lostbaggage@tav.aero 
For lost or found items on the plane, please contact us at the same email: lostbaggage@tav.aero 
If you lose or find a personal item in the airport building, please report it immediately either to the Information Desk or to the Security staff, while if you have already left the airport, please write to us at lost.property@tav.aero
All details at:
http://skp.airports.com.mk/.../airport.../page/lost-luggage

Yes. Since 2015 TAV Macedonia has introduced free Wi-Fi internet at Skopje International Airport, which was upgraded in 2019. Passengers can access free internet through their mobile devices by simply connecting to a wireless network called TAV Airports, password is not required.

You can park your vehicle in our parking lot without prior reservation. This service is available 24/7 at Skopje International Airport. 
Car Park Pricelist:
Up to 1h    – MKD 90 
Up to 2h    – MKD 130 
2 – 4h    – MKD 250 
4 – 8h    – MKD 400 
Up to 24h    – MKD 700 
For more information on parking services, please click on Parking.

Yes. At Skopje International Airport there are specially designated, marked parking lots for persons with disabilities and the car park services are free of charge. By enclosing the traffic license and the disability identification card at the Car Park Payment Counter, located inside the terminal building, our employees will cancel the car park ticket and the disabled person will be automatically exempt from paying for the car park service. If all designated parking lots for disabled persons are occupied, park your car on a regular parking lot, and following the above stated procedure you will be exempted from paying for the car park services.
For more information on parking services, please click on Parking or visit Passengers with disabilities and Passengers with Reduced Mobility – PRMs.

Yes. At Skopje International Airport there is a Special Assistance Service for passengers with reduced mobility (PRMs). The counter where you can ask for this free of charge service is located inside the Terminal building, next to the Information Desk. Passenger with Reduced Mobility (PRM) means any person whose mobility is reduced due to physical incapacity (sensor or locomotor), intellectual deficiency, age, illness, or other cause of disability.

Yes. There is a smoking room at Skopje International Airport, which is located in the security-restricted area, airside. The smoking room is located next to Gate number 201, i.e., on the left side after you pass passport control and security screening.
In addition to the smoking room, passengers can use the open terraces of the cafeterias located at the entrance to the terminal building of the airport.
Smoking is prohibited in all other areas of the terminal building. 

For general question or inquiry that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to customer.mk@tav.aero. This is our Customer Relations Department, which will respond to your inquiry accordingly as soon as possible..