TAV Macedonia received plaque for best corporate social practices for 2018

TAV Macedonia received plaque for best corporate social practices for 2018

TAV Macedonia is awarded with a plaque by the Ministry of Economy of Republic of Macedonia and the Coordinative body for corporate social responsibility of enterprises, for successfully conducted corporate social responsible practices in 2018, in the category - “relations with the market“, for the project „Incentives for airlines and tour-operators“, realized in the time period June 2017 – June 2018.
TAV Macedonia is the only big enterprise awarded for best corporate social responsible practices in 2018 in the category “relations with the market“.
The project “Incentives for airlines and tour-operators“, that won the recognition by the Ministry of economy, is with a main goal - increase of the air traffic, in order the Macedonian market to become more visible for airlines, the competition to be increased, and Skopje and Ohrid airports to become regional aviation hubs.
Along with the incentive schemes, that are globally promoting the Macedonian airports to airlines and tour-operators, initiated by TAV Airports holding, TAV Macedonia is hardly working on improvement of airports services quality as well, in order to achieve one of its main goals – high level of customer’s satisfaction.
- By designing and implementing the incentive schemes for airlines and tour-operators, TAV Macedonia as an airport operator has been building the relations with airlines and tour-operators, as our partners, since 2010. This activity, as an ongoing project within our marketing strategy, has a visible direct effect on the market development, resulting with continuous passenger’s traffic increase at both Skopje International and Ohrid St. Paul the Apostle Airports. We are highly devoted on the network development of the Macedonian aviation market, in order to achieve a sustainable airport operations business, as well as on improvement of airport quality services at both airports. To listen and understand the needs, requests, complaints and suggestions of the customers is essential for improvement of service quality. Therefore, we are taking place in airport service quality program applied by Airports Council International (ACI) worldwide. The program enables us to understand how passengers rank us and creates globally renowned benchmark of our service quality among other airports, stated Alper Ersoy, TAV Macedonia General Manager.
TAV Macedonia project “Incentives for airlines and tour-operators“ got a recognition for successfully conducted corporate social responsible practices in 2018, in the category – “relations with the market“, among 5 other Macedonian companies that applied in the same category. On this year Ministry of Economy call for National award for best corporate social practices, applied a total of 38 projects, from 25 companies.
The National award, organized by the National Coordinative Body for Corporate Social Responsibility of Enterprises and the Ministry of Economy of Republic of Macedonia, is awarded for 11 years in a row, and in the past period 180 Macedonian companies submitted 580 socially responsible practices, showing their commitment to improve their influence on society and the environment. So far, a total of 276 good practices have been awarded in five different areas of social responsibility, of which 110 with statuettes, 162 with plaques and 4 with special awards for the most inventive practice.
The aim of the Award is to promote positive practices of socially responsible action and to inspire the introduction and further improvement of the social responsibility of enterprises in the Republic of Macedonia.
TAV Macedonia as an airport operator of both Macedonian airports, continues to record double digit increase in passenger’s number.
From January until October 2018, more than 2 million passengers traveled through both Macedonian airports – Skopje International Airport and Ohrid St. Paul the Apostle Airport, which is 17% growth annually. At the same time, the total number of flights is 17.017, which is 11% growth compared to the same period last year.

 

Covid19: Travel Safe

-    TAV Macedonia, as an airport operator, acts in accordance with the state institutions in the countries where passengers travel, the airports border authorities and the rules and regulations of the airlines. For information on current air travel restrictions and the required documents for entrance in the intended country, please contact the related embassy and the airline that you will be travelling with.


Additionally, from September 1, 2021, domestic and foreign citizens will be able to exit the territory of the Republic of North Macedonia if at the border crossing, they enclose/present the following:
•    certificate / confirmation for immunization (vaccination) of the SARS-CoV-2 virus, i.e., received at least two doses of vaccine against the infectious disease COVID-19 (all vaccines are accepted at least 14 days after the application of the second dose); or
•    certificate / confirmation for having recovered from COVID-19 in the last 45 days, counting from the day of recovery: or
•    medical certificate with negative result from RT PCR SARS-CoV-2 test, made 72 hours before entering the territory of the Republic of North Macedonia or
•    negative result of a rapid antigen test made 48 hours before entering the territory of the Republic of North Macedonia.
This decision is not applicable for passengers younger than 18. 

 - It is mandatory for passengers to put on a face mask before entering the airport terminal building and to wear it constantly as they move through the airport, until they leave the terminal building and board a plane. Regarding the flight rules, passengers should follow the requirements of the airline with which they travel.
Passengers who do not wear a protective mask will not be allowed to enter the airport building.
 


- Despite the existence of the online registration option, due to the new Covid-19 restrictions, passengers are obliged, upon their arrival at the airport, to register at the check-in counters, to check and verify the documents required to enter the country in which they travel, as well as to check-in their luggage.
 

-    Passengers will need to follow the instructions of security agents in a disciplined manner, and there, as in all procedures where queues are expected, it will be necessary to keep a physical distance of at least 1.5 meter.

As of 19.8.2021, 21:00h entrance into the airport terminal building will be allowed only by presenting one of the following:


-    Certificate / confirmation for immunization (vaccination) of the SARSCoV-2 virus, i.e., application of at least the first dose of vaccine against the infectious disease COVID-19; or
-    Certificate / confirmation for having recovered from COVID19 in the last 45 days, counting from the day of recovery; or
-    Medical certificate with negative result from RT PCR SARSCoV-2 test, 72 hours, or rapid antigen test, 48 hours.

*This does not apply to persons under the age of 18.

Please use Departures C door to enter, and Arrivals B door to exit the airport terminal building.

-    We highly recommend to our passengers to arrive at the airport at least 3 to 4 hours before their flight. Due to new measures for protection from COVID-19, some of the airport procedures may take longer time.

    Business and VIP lounge areas are cleaned and disinfected as prescribed by public health authorities with increased frequency based on the air traffic.

    Adequate protection for staff members which includes personal protective equipment, such as gloves, medical masks, goggles or face shields.

    Information signage and floor markings to encourage physical distancing as well as multiple self-hand sanitizers, alcohol-based with adequate signage for passengers.

    All served products in the lounges will be displayed prepacked in foil therefore all guests will be able to get products as individual packs.

    Self-service options where passengers have limited contact with staff.

-  Frequent disinfection of frequently contacted surfaces.

- Separate waste bins are placed for disposal of mask and gloves.

- Tables and chairs are disinfected after being used by our guests.

- All the employees in the outlets shall wear protective equipment. Plexiglas separator has been fixed in order to avoid the contact between cashier and guests.

- At the entrance of the outlets and in the common areas, hand sanitizer units are placed.

- Through guiding signs, guests will be reminded of the physical distancing rules and rules to follow, especially for the lines at order and payment points.

- In all restaurants, the capacity has been reduced and the distance between tables has been increased. Four chairs will be put across to all tables.

- Тrays and plates will be removed from common areas, they’ll be given to guests by the service staff.

- Disposable packed products (salt, sugar, napkins, straws, stirrers) will be handed to our guests by the service staff, while the same products in disposable packages are removed from the common areas.

- For the lines at order and payment points, stickers have been posted on the floor at a distance (1.5m) suitable for social distance.

- Employees shall work using protective equipment.

- All the used equipment in the duty free that comes in contact with the customers, shall be disinfected frequently.

- Guiding signs for the prescribed physical distancing (1.5m) in the shop area for all present persons are placed.

- We encourage customers to use only contactless credit or debit card.

- Strict entrance points in shops will be placed, with an alcohol-based disinfectant liquid machine to be used prior entering the shop.

- Passengers who are not wearing a mask will not be admitted into the store.

- Not more than 10 customers will be allowed at the same time in the shops.

-    Passengers should arrive at the airport at least 3 to 4 hours before their flight, as check-in counters close at least 1 hour before departure time. This means that passengers must have completed the check-in procedures at least 1 hour before take-off, and then the Passport Control and Security Checking procedures, in order to arrive on time in the boarding area, i.e., at the Gates. It is mandatory for passengers to wear a protective mask, maintain the prescribed physical distance indoors and maintain a high level of personal hygiene.

From September 1, 2021, domestic and foreign citizens will be able to enter the territory of the Republic of North Macedonia if at the border crossing, they enclose/present the following:
•    certificate / confirmation for immunization (vaccination) of the SARS-CoV-2 virus, i.e., received at least two doses of vaccine against the infectious disease COVID-19 (all vaccines are accepted and at least 14 days after the application of the second dose); or
•    certificate / confirmation for having recovered from COVID-19 in the last 45 days, counting from the day of recovery: or
•    medical certificate with negative result from RT PCR SARS-CoV-2 test, made 72 hours before entering the territory of the Republic of North Macedonia or
•    negative result of a rapid antigen test made 48 hours before entering the territory of the Republic of North Macedonia.
For both domestic and foreign citizens who will return to the country after September 1, and do not have a negative PCR test, a negative antigen test or certificates for vaccination or certificate for being recovered from COVID-19, a quarantine measure of 7 (seven) days of home isolation will be determined with a decision of the State Sanitary and Health inspectorate. The cost of isolating for foreign nationals is at their expense.
Foreign nationals transiting through the country will be able to do so within 5 hours with a previously signed statement of entry into the country which they will have to submit before the border control at the exit from the country.
Exceptions to this measure are the aircraft crews and professional drivers of freight motor vehicles entering the border crossings on the territory of the Republic of North Macedonia, as well as all types of groups or individual trips or passengers and professional drivers of freight motor vehicles transiting through the territory of the Republic of North Macedonia, for which they must sign a Transit Declaration.

This decision is not applicable for passengers younger than 18. 

-    You can make COVID-19 tests prior your departure at both airports through laboratories Zan Mitrev and Nikob Lab. More information available on the links below:


Skopje International Airport:
https://zmc.mk/en/covid19/skopje-ohrid-airport-covid-19-testing-point/  

https://nikoblab.mk/ 



 
Ohrid St. Paul the Apostle Airport:
https://zmc.mk/en/covid19/skopje-ohrid-airport-covid-19-testing-point/   

http://ohd.airports.com.mk/mk-MK/media-centre-mk/announcements-mk/page/announcement-covid-testing-airport-ohrid-mk  

 

-    We regularly and timely apply all measures of the Government and the Ministry of Health, as competent state institutions. Of course, we also follow the experiences of other airports around the world and the recommendations of the World Health Organization (WHO), the European Union Aviation Safety Agency (EASA), the International Civil Aviation Organization (ICAO), the International Airports Council (ACI) and the International the Air Transport Association (IATA), all in order to take appropriate action in a timely manner as conditions change in this global pandemic.