SKOPJE AIRPORT LISTED AMONG TOP 10 IN EAST EUROPE

SKOPJE AIRPORT LISTED AMONG TOP 10 IN EAST EUROPE

Second year in a row TAV Macedonia receives  the prestigious recognition by SkyTrax World Airport Award, listing Skopje Airport among TOP 10 airports in Eastern Europe

Skopje International Airport, operated by TAV Macedonia, is listed as one of the 10 best airports in Eastern Europe for 2016 at the World Airport Awards, held recently in Cologne, organized by the respected British organization SkyTrax, which is second year in a row to receive this recognition.

- We are happy that to receive World Airport Award by SkyTrax for the second time for Skopje Airport as one of the TOP 10 airports in Eastern Europe, that once more proves TAV Macedonia’s commitment to our valued passengers and airlines. This is a prestigious recognition in aviation that is being awarded every year, covering 550 airports worldwide, assessing the passenger’s experience in different airport services, such as check-in, arrivals, transfers, shopping, security etc. Focused on the main airport of Republic of Macedonia, TAV Macedonia is committed on developing a successful TAV leadership team and we value the important roles that airport workers have at our airport’’, stated Zoran Krstevski, TAV Macedonia General Manager.

Skopje Airport takes the 9th place on the list of TOP 10 airports in Eastern Europe, in the category – Best Airports by Global Region. This list is leaded by Budapest airport, followed by airports in Talin, Kiev, Riga, Belgrade, Tbilisi, Sofia, Bratislava, Skopje and Varna.

SkyTrax awards were proclaimed at the aviation fair ,,Passenger Terminal Expo’’ held recently in Cologne, Germany.

Within World Airport Awards, TOP 10 Airports in the world for 2016 are: Singapore Changi Airport, Incheon Int’l Airport (South Korea), Munich Airport, Tokyo Int’l Airport Haneda, Hong Kong Int’l Airport, Central Japan International Airport, Zurich Airport, London Heathrow, Kansai International Airport (Japan), Hamad International Airport (Doha).   

Established in 1989, SKYTRAX is a specialist research advisory to the air transport industry, dedicated on improving customer experience for airlines and airports across the world. Based in London, UK, SkyTrax advises airlines and airports across the globe on improving quality standards and quality competitiveness on a continuous basis.

The World Airport Awards began in 1999, when Skytrax launched its first global, Airport customer satisfaction survey. Today Skytrax World Airport Awards are based on 13.2 million airport survey questionnaires completed by 106 different nationalities of airline customers during the survey period. The survey operated from June 2015 to February 2016, covering 550 airports worldwide and evaluating traveler experiences across different airport service and product key performance indicators - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. 

Skopje International Airport in March 2016 received the ASQ awardBest airport in Europe for 2015 for the quality of services, in the category of airports under 2 million passengers, that was a third time to receive this recognition from the prestigious aviation organization ACI (Airports Council International), after the winning of the same award in 212 and 2013.  

TAV Macedonia ended 2015 with 22% increase in the total number of passengers at both Macedonian airports – Skopje Alexander the Great and Ohrid St. Paul the Apostle, reaching 1.560.381 passengers. This growing trend of increased traffic continues this year as well. In the first 2 months of 2016 through both Macedonian airports were transported 219.378 passengers, with a growth of 28% compared to the same period in 2015. In the same time, the number of operations (takeoffs and landings) at the both airports is increased by 15%.

Best Airports in Eastern Europe

 

   

1

Budapest

2

Tallinn

3

Kiev Boryspil

4

Riga

5

Belgrade

6

Sofia

7

Bratislava

8

Tbilisi

9

Skopje

10

Tirana

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Skopje International Airport

Flight Information
Flight Information

Real-time information of arrival and departure flights at Skopje International Airport

Frequently Asked Questions

There is regular shuttle bus to/from Skopje International Airport for passengers that drives and stops at key bus stops throughout the City of Skopje and arrives at the airport. V2V Transporter manages and operates the shuttle buses for passengers. The shuttle bus timetable is prepared according to the arrivals/departures of flights at Skopje International Airport. One way ticket for the shuttle bus costs MKD 180. You can find more information in Passenger guide section on our the webpage, or click Bus.

Skopje International Airport operates 24/7. Restaurants and cafes such as Cakes & Bakes, Café In, Burger King and NeedStop are available for the passengers at any time; business lounge (PrimeClass CIP Service) offers you comfort 24/7, while ATU Duty Free is opened as per the flights timetable and offers wide range of products.  

Check-in at the passenger and baggage check-in counters starts 180 minutes (3 hours) before the scheduled time of departure (STD) specified on your flight ticket. The closing time of the airport check-in counter is no later than 60 minutes before STD stated on your flight ticket.
Since the beginning of COVID–19 pandemic, due to the requirements for different travel documents imposed by different countries, TAV Macedonia appeals to passengers to arrive at the airport 3 hours before take-off.

For information about your flight, please follow Skopje International Airport website, in the Arrivals and Departures section, where all changes to the flights schedule are updated in real time, i.e., as we receive information by airlines.

If you need urgent additional information about your flight, you can call Skopje International Airport Information Desk on the phone number: +38923148333, it is open 24/7.

Passengers are allowed to carry on board free of charge items such as coat, 1 umbrella or walking stick, 1 ladies handbag, 1 camera or binoculars, 1 baby transporter, 1 pair of crutches or similar prosthetic aids, medical equipment on which the passenger is fully dependent, a reasonable quantity of baby food.

Regarding the baggage fees amount, please contact your airline, because each airline has its own baggage policy and applicable rules.

If you have any specific question about what you can or cannot carry, i.e. allowed/prohibited items, in your baggage, please send your question to our Customer Relations Department at customer.mk@tav.aero.

In case of lost or damaged baggage, please immediately go to the Lost & Found Department, which is located near the baggage claim area, i.e. in the Arrivals Area after Passport Control and before Customs Control.
Our employees from L&F will prepare a lost/damaged baggage report for you, that you’ll later on send it to your airline. If you need to contact the Lost&Found department, please write us on: lostbaggage@tav.aero 
For lost or found items on the plane, please contact us at the same email: lostbaggage@tav.aero 
If you lose or find a personal item in the airport building, please report it immediately either to the Information Desk or to the Security staff, while if you have already left the airport, please write to us at lost.property@tav.aero
All details at:
http://skp.airports.com.mk/.../airport.../page/lost-luggage

Yes. Since 2015 TAV Macedonia has introduced free Wi-Fi internet at Skopje International Airport, which was upgraded in 2019. Passengers can access free internet through their mobile devices by simply connecting to a wireless network called TAV Airports, password is not required.

You can park your vehicle in our parking lot without prior reservation. This service is available 24/7 at Skopje International Airport. 
Car Park Pricelist:
Up to 1h    – MKD 90 
Up to 2h    – MKD 130 
2 – 4h    – MKD 250 
4 – 8h    – MKD 400 
Up to 24h    – MKD 700 
For more information on parking services, please click on Parking.

Yes. At Skopje International Airport there are specially designated, marked parking lots for persons with disabilities and the car park services are free of charge. By enclosing the traffic license and the disability identification card at the Car Park Payment Counter, located inside the terminal building, our employees will cancel the car park ticket and the disabled person will be automatically exempt from paying for the car park service. If all designated parking lots for disabled persons are occupied, park your car on a regular parking lot, and following the above stated procedure you will be exempted from paying for the car park services.
For more information on parking services, please click on Parking or visit Passengers with disabilities and Passengers with Reduced Mobility – PRMs.

Yes. At Skopje International Airport there is a Special Assistance Service for passengers with reduced mobility (PRMs). The counter where you can ask for this free of charge service is located inside the Terminal building, next to the Information Desk. Passenger with Reduced Mobility (PRM) means any person whose mobility is reduced due to physical incapacity (sensor or locomotor), intellectual deficiency, age, illness, or other cause of disability.

Yes. There is a smoking room at Skopje International Airport, which is located in the security-restricted area, airside. The smoking room is located next to Gate number 201, i.e., on the left side after you pass passport control and security screening.
In addition to the smoking room, passengers can use the open terraces of the cafeterias located at the entrance to the terminal building of the airport.
Smoking is prohibited in all other areas of the terminal building. 

For general question or inquiry that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to customer.mk@tav.aero. This is our Customer Relations Department, which will respond to your inquiry accordingly as soon as possible..