NEW AWARD FOR TAV MACEDONIA: SKOPJE AIRPORT AMONG THE TOP 10 IN EASTERN EUROPE

NEW AWARD FOR TAV MACEDONIA: SKOPJE AIRPORT AMONG THE TOP 10 IN EASTERN EUROPE

Operated by TAV Macedonia, Skopje International Airport has been named among the top 10 airports in Eastern Europe at the 2015 SkyTrax World Airport Awards recently awarded in Paris. 

Skopje International Airport, managed by TAV Macedonia, provided its place among the 10 best airports in Eastern Europe at the World Airport Awards recently held in Paris. The global meeting, traditionally organized by the respected British organization SkyTrax, announced the best airports globally, and regionally. 

-Inclusion of Skopje Airport among the top 10 of Eastern Europe is particularly important confirmation of our work because Skytrax is an organization which researches, monitors and measures passengers’ reactions and satisfaction at the airports globally. This award, as well as the previous ones that we received two years in a row from the Airport Council International, are yet another strong signal that we have properly established approach regarding service quality and vision to continuously improve them, and all that aimed at our regular clients, passengers, to fully enjoy the traveling, says Zoran Krstevski, General Manager of TAV Macedonia

Skytrax awards are proclaimed at 21th Passenger Terminal Expo held in Paris. Skopje Airport was named the nineth best airport in the Eastern Europe.Skytrax is a research organization established in 1989 and located in London, Great Britain. They conduct qualitative assessments of products, services, passengers, as well as studies for airlines, airports and related industries. For the past 16 years Skytrax conducts surveys for the best airlines and airports in the world. According to the official web site of the event, over 13 million questionnaires have been fulfilled by citizens of 112 different nationalities within May 2014 and January 2015 for its needs. Survey covered 550 airports in the world.  Passengers’ experiences regarding aspects such as check-in, arrivals, transfers, shopping, security and other service segments have been checked. 

Operated by TAV Airports, Istanbul Atatürk Airport was named one of the best airports in the Southern Europe and Tbilisi Airport was listed as one of the best airports in the Eastern Europe at Skytrax World Airport Awards 2015. Also, Riga Airports, in which TAV Airports operate duty free, food & beverage and ground handling services, was named among top ten airports in the Eastern Europe.

 The list of “Best Airports in Eastern Europe” at 2015 Skytrax World Airport Awards: 

1

Budapest

2

Tallinn

3

Kiev

4

Riga

5

Belgrade

6

Tbilisi

7

Sofia

8

Bratislava

9

Skopje

10

Varna


 About TAV Airports

 TAV Airports, one of the world’s leading airport operators, operates Istanbul Atatürk, Ankara Esenboğa, Izmir Adnan Menderes, Milas Bodrum and Alanya Gazipaşa airports in Turkey. Tbilisi and Batumi airports in Georgia, Monastir and Enfidha-Hammamet airports in Tunisia, Skopje and Ohrid airports in Macedonia, Madinah Airport in Saudi Arabia and Zagreb Airport in Croatia are also operated by TAV Airports. The Holding also provides service in other areas of airport operations including duty-free, food and beverage services, ground handling services, IT, security and operation services. Within the same context, TAV Airports also operates duty free, food and beverage and other commercial areas at Riga Airport in Latvia. Together with its subsidiaries, the Company provided services to approximately 743,000 flights and 95 million passengers in 2014.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Skopje International Airport

Flight Information
Flight Information

Real-time information of arrival and departure flights at Skopje International Airport

Frequently Asked Questions

There is regular shuttle bus to/from Skopje International Airport for passengers that drives and stops at key bus stops throughout the City of Skopje and arrives at the airport. V2V Transporter manages and operates the shuttle buses for passengers. The shuttle bus timetable is prepared according to the arrivals/departures of flights at Skopje International Airport. One way ticket for the shuttle bus costs MKD 180. You can find more information in Passenger guide section on our the webpage, or click Bus.

Skopje International Airport operates 24/7. Restaurants and cafes such as Cakes & Bakes, Café In, Burger King and NeedStop are available for the passengers at any time; business lounge (PrimeClass CIP Service) offers you comfort 24/7, while ATU Duty Free is opened as per the flights timetable and offers wide range of products.  

Check-in at the passenger and baggage check-in counters starts 180 minutes (3 hours) before the scheduled time of departure (STD) specified on your flight ticket. The closing time of the airport check-in counter is no later than 60 minutes before STD stated on your flight ticket.
Since the beginning of COVID–19 pandemic, due to the requirements for different travel documents imposed by different countries, TAV Macedonia appeals to passengers to arrive at the airport 3 hours before take-off.

For information about your flight, please follow Skopje International Airport website, in the Arrivals and Departures section, where all changes to the flights schedule are updated in real time, i.e., as we receive information by airlines.

If you need urgent additional information about your flight, you can call Skopje International Airport Information Desk on the phone number: +38923148333, it is open 24/7.

Passengers are allowed to carry on board free of charge items such as coat, 1 umbrella or walking stick, 1 ladies handbag, 1 camera or binoculars, 1 baby transporter, 1 pair of crutches or similar prosthetic aids, medical equipment on which the passenger is fully dependent, a reasonable quantity of baby food.

Regarding the baggage fees amount, please contact your airline, because each airline has its own baggage policy and applicable rules.

If you have any specific question about what you can or cannot carry, i.e. allowed/prohibited items, in your baggage, please send your question to our Customer Relations Department at customer.mk@tav.aero.

In case of lost or damaged baggage, please immediately go to the Lost & Found Department, which is located near the baggage claim area, i.e. in the Arrivals Area after Passport Control and before Customs Control.
Our employees from L&F will prepare a lost/damaged baggage report for you, that you’ll later on send it to your airline. If you need to contact the Lost&Found department, please write us on: lostbaggage@tav.aero 
For lost or found items on the plane, please contact us at the same email: lostbaggage@tav.aero 
If you lose or find a personal item in the airport building, please report it immediately either to the Information Desk or to the Security staff, while if you have already left the airport, please write to us at lost.property@tav.aero
All details at:
http://skp.airports.com.mk/.../airport.../page/lost-luggage

Yes. Since 2015 TAV Macedonia has introduced free Wi-Fi internet at Skopje International Airport, which was upgraded in 2019. Passengers can access free internet through their mobile devices by simply connecting to a wireless network called TAV Airports, password is not required.

You can park your vehicle in our parking lot without prior reservation. This service is available 24/7 at Skopje International Airport. 
Car Park Pricelist:
Up to 1h    – MKD 90 
Up to 2h    – MKD 130 
2 – 4h    – MKD 250 
4 – 8h    – MKD 400 
Up to 24h    – MKD 700 
For more information on parking services, please click on Parking.

Yes. At Skopje International Airport there are specially designated, marked parking lots for persons with disabilities and the car park services are free of charge. By enclosing the traffic license and the disability identification card at the Car Park Payment Counter, located inside the terminal building, our employees will cancel the car park ticket and the disabled person will be automatically exempt from paying for the car park service. If all designated parking lots for disabled persons are occupied, park your car on a regular parking lot, and following the above stated procedure you will be exempted from paying for the car park services.
For more information on parking services, please click on Parking or visit Passengers with disabilities and Passengers with Reduced Mobility – PRMs.

Yes. At Skopje International Airport there is a Special Assistance Service for passengers with reduced mobility (PRMs). The counter where you can ask for this free of charge service is located inside the Terminal building, next to the Information Desk. Passenger with Reduced Mobility (PRM) means any person whose mobility is reduced due to physical incapacity (sensor or locomotor), intellectual deficiency, age, illness, or other cause of disability.

Yes. There is a smoking room at Skopje International Airport, which is located in the security-restricted area, airside. The smoking room is located next to Gate number 201, i.e., on the left side after you pass passport control and security screening.
In addition to the smoking room, passengers can use the open terraces of the cafeterias located at the entrance to the terminal building of the airport.
Smoking is prohibited in all other areas of the terminal building. 

For general question or inquiry that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to customer.mk@tav.aero. This is our Customer Relations Department, which will respond to your inquiry accordingly as soon as possible..