CEO message

CEO message

2020 went into history books as the year when everything changed radically because of the Covid-19 pandemic. As a precaution to slow the spread of the virus, aviation authorities completely shut down international flights in the second quarter of the year and the volume of global aviation dropped to nearly zero.

As the year progressed, these measures were partially eased for a few months and we witnessed a strong rebound in our international traffic in the third quarter of 2020.

Nevertheless, commercial travel between most countries, including those we operate in, is still restricted and usually requires a quarantine period and negative test results. Several countries still do not have open borders for any commercial travel. All in all, very little unrestricted travel between countries is still allowed. As a result of these travel restrictions, the number of passengers we served in 2020 dropped 70% compared to 2019. The industry as a whole comprising airport operators and airlines around the world had a similar year and is waiting for mass vaccinations to enable unrestricted commercial travel in 2021.

We responded to this crisis very swiftly and effectively. In the nine months between April and December 2020, we managed to decrease our operating expenses (*) by 50%. For the whole year, the decrease in operating expenses became 41%. While we managed to cut down on all expense items, the bulk of the reduction in expenses was made possible by our employees, including the management team, who used unpaid leaves. I would like to use this opportunity to acknowledge our employees and our contractors for their contribution to our crisis response.

We had informed our investors previously that pandemics are very clearly defined in our contracts as a ‘Force Majeure’ event and that we had made Force Majeure applications to our regulating aviation authorities to compensate for the lost operation period in our assets. These discussions have finalized for our Turkish assets where we got two years’ time extension for all Turkish airports and deferral of rent payments due in 2022 to 2024.

Our Turkish, Tunisian and Macedonian airports have been open since July 2020. Georgia is still only partially open. Medinah Airport welcomed its first Umrah passengers in January and full opening is expected at end of March.  Zagreb has kept open throughout the pandemic.

The mutual inclusion of countries in each other’s respective ‘Covid-19 green lists’ that designate ‘safe countries’ with no quarantine requirements is what drives the passenger recovery level in each reopened airport. As more countries were added to the mutual green list with Turkey, we saw a material rebound in traffic which mainly started in August 2020.  Unfortunately, Germany and UK, which are important source markets, later on dropped from the mutual green list with Turkey in the fourth quarter.

In September 2020, our Turkish airports welcomed passengers from a limited number of countries which were on mutual green lists denoting unrestricted travel with Turkey. Despite the limited number of countries from which we welcomed travelers, Bodrum recovered 59% and Antalya recovered 45% of passengers in the month of September compared to the previous year. This clearly demonstrates that there is strong demand for budget leisure destinations once the travel restrictions get lifted.

The industry experts also point out that for international traffic, short haul will recover faster than long haul and leisure will recover faster than business. This puts our portfolio which is mostly composed of short haul, leisure destinations, at a significant advantage for faster recovery once travel restrictions are lifted.

Almaty Airport closed 2020 with positive net income in this very challenging environment thanks to its defensive characteristics. Located on a very strategic location between China and Europe that can propel it to becoming one of the main cargo hubs of the New Silk Road, Almaty will be a very valuable addition to our portfolio. With no rent payments and no renewal risk, it will provide significant growth potential for TAV well into the future.

We expect to finalize the Tunisia debt restructuring talks in a short period of time. This restructuring, the details of which we will disclose once the deal closes, will uncover significant value for us.

2020 was one of the most challenging years that the world has witnessed in the near history. It was particularly difficult in different ways for each and every one of us but it also gave most of us an opportunity to spend more time with our families. As TAV, we did our best to stand by our employees to support them and ease their concerns. As we navigate our great brand through this pandemic, we can count on our strong balance sheet and the dedication of our employees and our shareholders. I would like to extend my gratitude for their relentless service and assistance.

Covid19: Travel Safe

TAV Macedonia, as an airport operator, acts in accordance with the state institutions in the countries where passengers travel, the airports border authorities and the rules and regulations of the airlines. 
For travel document information and requirements by the country you want to arrive in and / or COVID tests requirements, please contact the Embassy of that country as well as the airline you will be traveling with. 

 - It is not mandatory for passengers to wear a face protective mask inside the terminal building of the airport, as of 13.4.2022, as per the changes and amendments in Covid-19 measures adopted by the Government of North Macedonia. According to these changes, there is no obligation for citizens to wear a face protective mask in all closed areas, except in health institutions, pharmacies, public transportation (bus, railway, airplane, and taxi) and in institutions for care of old persons and persons with disability. Regarding the flight rules, passengers should follow the requirements of the airline with which they travel.

- Despite the existence of the online registration option, due to the new Covid-19 restrictions, passengers are obliged, upon their arrival at the airport, to register at the check-in counters, to check and verify the documents required to enter the country in which they travel, as well as to check-in their luggage.

-    Passengers will need to follow the instructions of security agents in a disciplined manner, and there, as in all procedures where queues are expected, it will be necessary to keep a physical distance of at least 1.5 meter.

Entering the terminal building of Skopje International Airport is allowed only if passengers hold:
- Certificate / confirmation for immunization (vaccination) of the SARSCoV-2 virus, i.e., application of 2 (two) doses vaccine against the infectious disease COVID-19 or
- Certificate / confirmation for having recovered from COVID-19 in the last 180 days, counting from the day of recovery.
- The certificate / attestation referred to in paragraphs 1 and 2 of this item does not apply to persons under 18 years of age
- Passengers (people who travel and have valid airline ticket) can present negative PCR or Antigen test (because they are passengers and they have to check-in and travel, if the country destination accepts PCR or Antigen test).

-    We highly recommend to our passengers to arrive at the airport at least 3 to 4 hours before their flight. Due to new measures for protection from COVID-19, some of the airport procedures may take longer time.

    Business and VIP lounge areas are cleaned and disinfected as prescribed by public health authorities with increased frequency based on the air traffic.

    Adequate protection for staff members which includes personal protective equipment, such as gloves, medical masks, goggles or face shields.

    Information signage and floor markings to encourage physical distancing as well as multiple self-hand sanitizers, alcohol-based with adequate signage for passengers.

    All served products in the lounges will be displayed prepacked in foil therefore all guests will be able to get products as individual packs.

    Self-service options where passengers have limited contact with staff.

-  Frequent disinfection of frequently contacted surfaces.

- Separate waste bins are placed for disposal of mask and gloves.

- Tables and chairs are disinfected after being used by our guests.

- All the employees in the outlets shall wear protective equipment. Plexiglas separator has been fixed in order to avoid the contact between cashier and guests.

- At the entrance of the outlets and in the common areas, hand sanitizer units are placed.

- Through guiding signs, guests will be reminded of the physical distancing rules and rules to follow, especially for the lines at order and payment points.

- In all restaurants, the capacity has been reduced and the distance between tables has been increased. Four chairs will be put across to all tables.

- Тrays and plates will be removed from common areas, they’ll be given to guests by the service staff.

- Disposable packed products (salt, sugar, napkins, straws, stirrers) will be handed to our guests by the service staff, while the same products in disposable packages are removed from the common areas.

- For the lines at order and payment points, stickers have been posted on the floor at a distance (1.5m) suitable for social distance.

- Employees shall work using protective equipment.

- All the used equipment in the duty free that comes in contact with the customers, shall be disinfected frequently.

- Guiding signs for the prescribed physical distancing (1.5m) in the shop area for all present persons are placed.

- We encourage customers to use only contactless credit or debit card.

- Strict entrance points in shops will be placed, with an alcohol-based disinfectant liquid machine to be used prior entering the shop.

- Passengers who are not wearing a mask will not be admitted into the store.

- Not more than 10 customers will be allowed at the same time in the shops.

-    Passengers should arrive at the airport at least 3 to 4 hours before their flight, as check-in counters close at least 1 hour before departure time. This means that passengers must have completed the check-in procedures at least 1 hour before take-off, and then the Passport Control and Security Checking procedures, in order to arrive on time in the boarding area, i.e., at the Gates. It is mandatory for passengers to wear a protective mask, maintain the prescribed physical distance indoors and maintain a high level of personal hygiene.

Given the fact that TAV Macedonia as an airport operator is not responsible for determining and setting the rules for entry/exit into/from the country, as it is responsibility of the Border Police, which has the authority of Passport Control at airports, we would kindly ask you to contact the Ministry of Internal Affairs of R.N. Macedonia , as well as to the Ministry of Health  and the Government , where it is decided for these rules related to the Covid-19 pandemic.

-    You can make COVID-19 tests prior your departure at both airports through laboratories Zan Mitrev and Nikob Lab. More information available on the links below:

Skopje International Airport: 

Ohrid St. Paul the Apostle Airport:  


-    We regularly and timely apply all measures of the Government and the Ministry of Health, as competent state institutions. Of course, we also follow the experiences of other airports around the world and the recommendations of the World Health Organization (WHO), the European Union Aviation Safety Agency (EASA), the International Civil Aviation Organization (ICAO), the International Airports Council (ACI) and the International the Air Transport Association (IATA), all in order to take appropriate action in a timely manner as conditions change in this global pandemic.

Useful Information


Your way to a secure parking space! Benefit from the attractive online parking offers of Skopje International Airport

Flight Information
Flight Information

Real-time information of arrival and departure flights at Skopje International Airport

Frequently Asked Questions


There is regular shuttle bus transportation at Skopje International Airport for passengers that passes and stops at key bus stops in the City of Skopje, and arrives to the Airport, handled by the company ‘Manora’. The shuttle bus timetable is prepared according to the arrivals/departures of flights. The bus is stopping on these bus stops: Hotel “Holiday Inn”, Transportation Center, TC Biser, and Skopje International Airport. One way ticket for the shuttle bus costs MKD 180. You can find more information in the Passenger guide section of the web-page.

Skopje International Airport operates 24/7. You can arrive at the Airport at any time and wait for your flight. Restaurants and cafes such as Cakes & Bakes, Burger King and NeedStop are available for the passengers at any time, business lounge (PrimeClass CIP Service) offers you comfort 24/7, while the ATU Duty Free, opened during flights operations, offers a wide range of products.  

Check-in, registration of passengers at the check-in counters for passengers and baggage starts at least 180 minutes (3 hours) prior to the scheduled time of departure, and for intercontinental flight, at least 180 minutes (3 hours) prior to the departure time indicated on your flight ticket. Closing time of the airport check-in counter is no later than 40 minutes prior to the scheduled departure time indicated on your flight ticket, and for intercontinental flight no later than 60 minutes prior to the departure time indicated on your flight ticket.

For information about your flight, please follow the airport web-site, in the Arrivals and Departures section, where all changes to the flights schedule are updated in real time, i.e. as we receive information by airlines.

If you need urgent additional information about your flight, you can call the Information Desk on the phone number: +389 2 3148 333. The Information Desk is open 24/7.

Passengers are allowed to carry on board free of charge items such as coat, 1 umbrella or walking stick, 1 ladies handbag, 1 camera or binoculars, 1 baby transporter, 1 pair of crutches or similar prosthetic aids, medical equipment on which the passenger is fully dependent, a reasonable quantity of baby food.

Regarding the baggage fees amount, please contact your airline, because each airline has its own baggage policy and applicable rules.

If you have any specific question about what you can or cannot carry, i.e. allowed/prohibited items, in your baggage, please send your question to our Customer Relations Department at

If you lose your personal belonging at the airport or onboard the aircraft, please report it to the Lost & Found Unit while you are still at the airport. If you have already left the airport, please send an e-mail to

If you find lost item/s, please immediately report it to the officers of Lost & Found Unit, Security, or Check-in Counter, and send an e-mail to

TAV Macedonia in 2015 introduced free Wi-Fi internet at Skopje International Airport, and in 2019 it has been upgraded. Passengers can access free internet through their mobile devices by simply connecting to a wireless network called "City of Skopje", password is not required. This network is not time-limited and log-in or sign-in is not required for future connections.

You do not need to reserve a parking lot in advance.

Car Park Pricelist:

1h – MKD 80

2h – MKD 100

2–4h – MKD 150

4–8h – MKD 200

8–24h – MKD 600

You can find more information in the Parking section of the web-page.

Yes. At Skopje International Airport there are specially designated, marked parking lots for persons with disabilities and the car park services are free of charge. By enclosing the traffic license and the disability identification card at the Car Park Counter, located inside the terminal building, our employees will cancel the car park ticket and the disabled person will be automatically exempt from paying for the car park service. If all designated parking lots for disabled persons are occupied, park your car on a regular parking lot, and following the above stated procedure you will be exempted from paying for the car park services.

Yes. At Skopje International Airport there is a Special Assistance Service for passengers with reduced mobility (PRMs). The counter where you can ask for this free of charge service is located inside the Terminal building next to the Information Desk. Passenger with reduced mobility (PRM) means any person whose mobility is reduced due to physical incapacity (sensor or locomotor), intellectual deficiency, age, illness or other cause of disability.

Currently – no, but we are working on it. At Skopje International Airport smoking is allowed only within the open terraces of the cafeterias located in the landside of the Terminal building. Smoking is not allowed within the Terminal Building. 

For any other question that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to: This is our Customer Relations Department, and our staff will respond to you accordingly as soon as possible.