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Important points to be complied with by passengers prior to flight.
The quality indicators for assistance to the disabled and PRM...
Full text of Regulation
Air carriers have defined codes to specify the condition and special needs of the passengers they carry.
It is suggested that passengers start the check-in procedures two (2) hours prior to their...
Limits are set on the number of luggage items, dimensions and weight of carried baggage depending on the destination, ticket category and airline.
Domestic Animal Carriage Procedures can differ according to each airline.
For your passenger’s rights, please contact the airline you are traveling with, as well as the Civil Aviation Agency
The Special Assistance Service is part of Passenger Handling Department...
Before traveling you should check if you have the documents necessary for your trip.
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