Cargo Services

Cargo Services

CARGO

TAV Macedonia, at Skopje International Airport, provides all kind of Cargo services: general cargo, special cargo transported by air, by RFS and regular truck transport /CMR/.

CARGO SERVICES

USEFUL INFORMATION

PRICE LIST

Our clients are airlines, freight forwarders, sales agents and road carriers.

Contact:

Zoran Bogdanski, Cargo Center Manager
Tel: +389 2 3148 625
Fax: +389 2 3148 626
E-mail: zoran.bogdanski@tav.aero
 

You can get information on arrived shipments on the below listed e-mail and/or phone number:

-  cargo@tav.aero
- 02/3148-646


LOCATION, CAPACITY, AND EQUIPMENT

The Cargo Operations is located at Skopje International Airport, with a direct connection to highway E-75.

Distances from major destinations in the region:
Belgrade 420 km
Sofia 250 km
Tirana 230 km
Thessaloniki 230 km
Athens 700 km
Zagreb 815 km
Pristina 90 km
Sarajevo 450 km


CAPACITY

-Covered storage area of: 2000 m²

STORAGE AREA FOR IMPORTED & EXPORTED GOODS

EQUIPMENT

-High security system (24 hours video supervision) and information center that ensures exceptionally high quality of our services.
 

WORKING HOURS

Airport working hours 24/7.
The usual hours for releasing cargo shipments in import:
• Monday to Sunday: 8:00 am to 7:30 pm

The usual hours for acceptance of cargo shipment for export:
• Monday to Sunday: 8:00 am to 7:30 pm

The warehouse may be opened outside normal hours for special cargo by prior arrangement. In this case a written request should be addressed to the e-mail: cargotelex@tav.aero  at least 24 hours in advance.

 

FORWARDING SERVICES

The Forwarding service provides quick, efficient and confidential freight forwarding for our clients.

Contacts
Tеl: + 389 2 3 148 640
Fax: + 389 2 3148 639
SITA: SKPFFXH

Leo Nanevski
Cargo Operation Agent
e-mail: leo.nanevski@tav.aero

Igor Bojkovski
Cargo Operation Agent
e-mail: Igor.Bojkovski@tav.aero

Suzana Mihajlovska

Cargo Operation agent
e-mail: Suzana.Mihajlovska@tav.aero

 

SPECIAL TYPES OF GOODS

For receiving, storage and dispatch of all special types of goods in line with applicable IATA regulations and TACT rules, specific conditions apply for the packing, labeling and storage, therefore please consult Cargo Center on e-mail address:

Or your freight forwarding company before shipping such goods.

CONTACTS FROM CUSTOMS, INSPECTIONS & AIRLINES

The Customs office at Skopje International Airport operates within the Cargo Centre and is authorized to carry out all customs procedures.

Working hours:
Monday – Friday: 8:30 am to 4:30 pm

Contact
Tel: +389 2 312 10 10
E-mail: ciairportsk@customs.gov.mk
Website: http://www.customs.gov.mk

Border inspection post inspects movements of the following categories of goods:
• Food,
• Plants,
• Meat and meat products,
• Fruit,
• Fish and fish products,
• Flowers,
• Live animals.

Contacts:

Veterinary inspection
Tel.: +389 2 3112 210,
Fax: +389 2 3112205
E-mail: infogvi@fva.gov.mk
Website: http://www.fva.gov.mk

Phyto-sanitary inspection
Tel.: +389 2 3121 462,
Fax: +389 2 3121 462
E-mail: diz@mzsv.gov.mk
Website: www.mzsv.gov.mk

Health sanitary inspection
Tel.: +389 2 3147 147
Fax: +389 2 113 014
Website: www.zdravstvo.gov.mk

All inspections are not continuously present at the airport, and so it is necessary to schedule the inspections in advance.

Frequently Asked Questions

There is regular shuttle bus to/from Skopje International Airport for passengers that drives and stops at key bus stops throughout the City of Skopje and arrives at the airport. V2V Transporter manages and operates the shuttle buses for passengers. The shuttle bus timetable is prepared according to the arrivals/departures of flights at Skopje International Airport. One way ticket for the shuttle bus costs MKD 180. You can find more information in Passenger guide section on our the webpage, or click Bus.

Skopje International Airport operates 24/7. Restaurants and cafes such as Cakes & Bakes, Café In, Burger King and NeedStop are available for the passengers at any time; business lounge (PrimeClass CIP Service) offers you comfort 24/7, while ATU Duty Free is opened as per the flights timetable and offers wide range of products.  

Check-in at the passenger and baggage check-in counters starts 180 minutes (3 hours) before the scheduled time of departure (STD) specified on your flight ticket. The closing time of the airport check-in counter is no later than 60 minutes before STD stated on your flight ticket.
Since the beginning of COVID–19 pandemic, due to the requirements for different travel documents imposed by different countries, TAV Macedonia appeals to passengers to arrive at the airport 3 hours before take-off.

For information about your flight, please follow Skopje International Airport website, in the Arrivals and Departures section, where all changes to the flights schedule are updated in real time, i.e., as we receive information by airlines.

If you need urgent additional information about your flight, you can call Skopje International Airport Information Desk on the phone number: +38923148333, it is open 24/7.

Passengers are allowed to carry on board free of charge items such as coat, 1 umbrella or walking stick, 1 ladies handbag, 1 camera or binoculars, 1 baby transporter, 1 pair of crutches or similar prosthetic aids, medical equipment on which the passenger is fully dependent, a reasonable quantity of baby food.

Regarding the baggage fees amount, please contact your airline, because each airline has its own baggage policy and applicable rules.

If you have any specific question about what you can or cannot carry, i.e. allowed/prohibited items, in your baggage, please send your question to our Customer Relations Department at customer.mk@tav.aero.

In case of lost or damaged baggage, please immediately go to the Lost & Found Department, which is located near the baggage claim area, i.e. in the Arrivals Area after Passport Control and before Customs Control.
Our employees from L&F will prepare a lost/damaged baggage report for you, that you’ll later on send it to your airline. If you need to contact the Lost&Found department, please write us on: lostbaggage@tav.aero 
For lost or found items on the plane, please contact us at the same email: lostbaggage@tav.aero 
If you lose or find a personal item in the airport building, please report it immediately either to the Information Desk or to the Security staff, while if you have already left the airport, please write to us at lost.property@tav.aero
All details at:
http://skp.airports.com.mk/.../airport.../page/lost-luggage

Yes. Since 2015 TAV Macedonia has introduced free Wi-Fi internet at Skopje International Airport, which was upgraded in 2019. Passengers can access free internet through their mobile devices by simply connecting to a wireless network called TAV Airports, password is not required.

You can park your vehicle in our parking lot without prior reservation. This service is available 24/7 at Skopje International Airport. 
Car Park Pricelist:
Up to 1h    – MKD 90 
Up to 2h    – MKD 130 
2 – 4h    – MKD 250 
4 – 8h    – MKD 400 
Up to 24h    – MKD 700 
For more information on parking services, please click on Parking.

Yes. At Skopje International Airport there are specially designated, marked parking lots for persons with disabilities and the car park services are free of charge. By enclosing the traffic license and the disability identification card at the Car Park Payment Counter, located inside the terminal building, our employees will cancel the car park ticket and the disabled person will be automatically exempt from paying for the car park service. If all designated parking lots for disabled persons are occupied, park your car on a regular parking lot, and following the above stated procedure you will be exempted from paying for the car park services.
For more information on parking services, please click on Parking or visit Passengers with disabilities and Passengers with Reduced Mobility – PRMs.

Yes. At Skopje International Airport there is a Special Assistance Service for passengers with reduced mobility (PRMs). The counter where you can ask for this free of charge service is located inside the Terminal building, next to the Information Desk. Passenger with Reduced Mobility (PRM) means any person whose mobility is reduced due to physical incapacity (sensor or locomotor), intellectual deficiency, age, illness, or other cause of disability.

Yes. There is a smoking room at Skopje International Airport, which is located in the security-restricted area, airside. The smoking room is located next to Gate number 201, i.e., on the left side after you pass passport control and security screening.
In addition to the smoking room, passengers can use the open terraces of the cafeterias located at the entrance to the terminal building of the airport.
Smoking is prohibited in all other areas of the terminal building. 

For general question or inquiry that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to customer.mk@tav.aero. This is our Customer Relations Department, which will respond to your inquiry accordingly as soon as possible..