TAV MACEDONIA AND MAKEDONSKI TELEKOM INTRODUCED FREE INTERNET ON SKOPJE AIRPORT

TAV MACEDONIA AND MAKEDONSKI TELEKOM INTRODUCED FREE INTERNET ON SKOPJE AIRPORT

Starting from 15th of October, the passengers at Skopje International Airport are able to use free Wi-Fi Internet, as a mutual project between the company - airport operator and Makedonski Telekom

TAV Macedonia in cooperation with Makedonski Telekom introduced free Internet on Skopje International Airport as of 15th of October.

The free of charge Wi-Fi Internet is available in the terminal building of the airport, as well as in the VIP lounge, and passengers can use it simply by connecting to the Wi-Fi network under the name “Telekom HotSpot”’.

After connecting to this network passenger’s devices are automatically connected to the web page on which by clicking on the icon ,,Connect’’ they are be able to use the free of charge Internet, without any password entry.

Such connection lasts for 30 minutes, and after each session on the Internet, new connection of the user to the wireless network is requested.

-We are really happy that we can add another new service for the passengers in our portfolio of non-aviation services and thereby to follow the global trend of enabling free Wi-Fi. Until now we have also offered passengers free of charge Internet, but with limited time interval and only on certain locations. Now we are providing it in the whole terminal building and unlimited. With the new quality and fast Internet that we are offering now in cooperation with Macedonian Telekom, we believe that we will fulfill passengers’ needs, so they can be always updated with the information on the Internet, both of business aspect, and in terms of fun and relaxation while they stay in the terminal building, Zoran Krstevski, TAV Macedonia’s General Manager, said.

The fast Internet provided at ,,Alexander the Great’’ by Makedonski Telekom is supplemented by customer protection. It means that filtering is enabled for any inappropriate content, such as protection against viruses and spam.

TAV Macedonia officials stressed that they always aim to provide the best high quality services to the passengers in each segment of the business, including both aviation and non-aviation services.

The airport operator in the first 9 months of this year managed to accomplish 20% growth on the total number of passengers on both airports – in Skopje and in  Ohrid, achieving total figure of 1.183.728 passengers within the period January-September.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

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Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Skopje International Airport

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Flight Information
Flight Information

Real-time information of arrival and departure flights at Skopje International Airport

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Frequently Asked Questions

There is regular shuttle bus to/from Skopje International Airport for passengers that drives and stops at key bus stops throughout the City of Skopje and arrives at the airport. V2V Transporter manages and operates the shuttle buses for passengers. The shuttle bus timetable is prepared according to the arrivals/departures of flights at Skopje International Airport. One way ticket for the shuttle bus costs MKD 199. You can find more information in Passenger guide section on our the webpage, or click Bus.

Skopje International Airport operates 24/7. Restaurants and cafes such as Cakes & Bakes, Café In, Burger King and NeedStop are available for the passengers at any time; business lounge (PrimeClass CIP Service) offers you comfort 24/7, while ATU Duty Free is opened as per the flights timetable and offers wide range of products.  

Check-in at the passenger and baggage check-in counters starts 120 minutes (2 hours) before the scheduled time of departure (STD) specified on your flight ticket. The closing time of the airport check-in counter is no later than 40 minutes before STD stated on your flight ticket.

For information about your flight, please follow Skopje International Airport website, in the Arrivals and Departures section, where all changes to the flights schedule are updated in real time, i.e., as we receive information by airlines.

If you need urgent additional information about your flight, you can call Skopje International Airport Information Desk on the phone number: +38923148333, it is open 24/7.

Passengers are allowed to carry on board free of charge items such as coat, 1 umbrella or walking stick, 1 ladies handbag, 1 camera or binoculars, 1 baby transporter, 1 pair of crutches or similar prosthetic aids, medical equipment on which the passenger is fully dependent, a reasonable quantity of baby food.

Regarding the baggage fees amount, please contact your airline, because each airline has its own baggage policy and applicable rules.

If you have any specific question about what you can or cannot carry, i.e. allowed/prohibited items, in your baggage, please send your question to our Customer Relations Department at customer.mk@tav.aero.

In case of lost or damaged baggage, please immediately go to the Lost & Found Department, which is located near the baggage claim area, i.e. in the Arrivals Area after Passport Control and before Customs Control.
Our employees from L&F will prepare a lost/damaged baggage report for you, that you’ll later on send it to your airline. If you need to contact the Lost&Found department, please write us on: lostbaggage@tav.aero 
For lost or found items on the plane, please contact us at the same email: lostbaggage@tav.aero 
If you lose or find a personal item in the airport building, please report it immediately either to the Information Desk or to the Security staff, while if you have already left the airport, please write to us at lost.property@tav.aero
All details at:
http://skp.airports.com.mk/.../airport.../page/lost-luggage

Yes. Since 2015 TAV Macedonia has introduced free Wi-Fi internet at Skopje International Airport, which was upgraded in 2019. Passengers can access free internet through their mobile devices by simply connecting to a wireless network called TAV Airports, password is not required.

You can park your vehicle in our parking lot without prior reservation. This service is available 24/7 at Skopje International Airport. 
Car Park Pricelist:
1h – MKD 100
2h – MKD 150 
3h – MKD 200 
3h-4h – MKD 300 
4h-6h – MKD 400
6h-8h – MKD 500
24h – MKD 1,000
3-5 days – MKD 3,500
5-7 days – MKD 4,500
Each additional day – MKD 400 
For more information on parking services, please click on Parking.

Yes. At Skopje International Airport there are specially designated, marked parking lots for persons with disabilities and the car park services are free of charge within 24 hours. By enclosing the traffic license and the disability identification card at the Car Park Payment Counter, located inside the terminal building, our employees will cancel the car park ticket and the person with disability will be automatically exempt from paying for the car park service. If all designated parking lots for persons with disabilities are occupied, park your car on a regular parking lot, and following the above stated procedure you will be exempted from paying for the car park services.
For more information on parking services, please click on Parking or visit Passengers with disabilities.

Yes. At Skopje International Airport there is a Special Assistance Service for passengers with reduced mobility (PRMs). The counter where you can ask for this free of charge service is located inside the Terminal building, next to the Information Desk. Passenger with Reduced Mobility (PRM) means any person whose mobility is reduced due to physical incapacity (sensor or locomotor), intellectual deficiency, age, illness, or other cause of disability.

Yes. There is a smoking room at Skopje International Airport, which is located in the security-restricted area, airside. The smoking room is located next to Gate number 201, i.e., on the left side after you pass passport control and security screening.
In addition to the smoking room, passengers can use the open terraces of the cafeterias located at the entrance to the terminal building of the airport.
Smoking is prohibited in all other areas of the terminal building. 

For general question or inquiry that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to customer.mk@tav.aero. This is our Customer Relations Department, which will respond to your inquiry accordingly as soon as possible..  

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